The result is faster, more efficient problem resolution, increased customer satisfaction and reduction in your overall support costs. File Transfer for delivering updates and patches to the end user.As an additional benefit you pay based on use, so no matter how big your customer base is, you don't have any upfront costs. Net Support 24-7 features "show" mode, allowing an Operator to transmit his screen or just a selected application in real-time to a customers PC providing a perfect pre-sales or remote training solution. Real time Control of system processes, services, and applications in memory.The customer requiring support simply clicks on a link and this immediately instigates a chat session with an operator via our central secure gateway.
For most products, you can also arrange shipment to an Apple Repair Center when you're ready. Most Apple products come with 90 days of complimentary phone support and a one-year limited warranty.
Our live chat agents increase your online conversions, reduce churn and create opportunities to cross-sell and up-sell your products and services.